Partner - FAQ - IT guru
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For reasons of better readability, the simultaneous use of the language forms male, female (m/f) is dispensed with. All personal names apply equally to all genders.
Description / explanation:
Customers (= includes business customers / companies and private customers)
partner (= EDP-GURU partner companies that sell directly to customers in their own corporate name)
IT guru customer (= direct customer-contract is concluded between the company "EDV-Guru" and customers)
Partner customers (= Customer contract comes about between partner and the customer)
The IT guru is a hybrid Saas, a marketplace (similar to the well -known marketplace "Amazon") merged with a database indexed search engine (similar to the well -known search engine "Google"). In addition, the platform offers many other functionalities (such as the "Swiss pocket knife")) For customers and partners. |
In order to be able to offer services and products at IT guru, the following requirements are required:
Particular Personal & company -related data, like name and company
Business book number (if available) or the date of birth With natural, not in Business directory registered persons
address or business address
Business or vocational authorization
Email address and a telephone number to be announced
website
logo
The IT guru market platform is the The only platform for the EDP industry subsequent also "suppliers" of the IT industry Which is available on the Internet, The IT consulting, marketing, sales and payment platform completed in a marketplace.
A "Killer-USP" Compared to other marketplaces is that here Services through inclusion and exclusive criteria as a fixed offer with defined prices to provide. It is clear that the predefined offers will not pick up 100% of the customers, but depending on the service, between 80-90% of the "standard" needs covers the prospect. The special focus is on recurring services.
As additional Partner-oriented solution (especially for high and recurring sales volume) fully automated accounting software (which is available in the full “property” of the respective partner, GDPR-compliant) with a cooperation partner. (optional)
The direct sale including direct payment of services is banned compared to all other common marketplaces (such as: Amazon, Ebay, Facebook, Instagram and Co), according to their terms and conditions, only a reference to your own website is allowed.
Products (which are allowed in the platforms mentioned above) play a Subordinated supporting role (This is associated with the fact that hardware today Low margins are possible - insofar as there is no in -house production). The “hardware” should therefore be offered together with services by the respective partners at best.
The market platform is no Meta search engine around Compare prices and find the cheapest offer.
The aim of the platform is to make A-Z in the IT industry to make a desired solution to be found for each customer.
The focus for the customer is a "felt" personal, quick and competent advice, as well as finding the respective solutions from the EDP industry.
With the motivation for our partners, the IT guru with the motto: "Strength locally, think globally", as a strong partner.
Open beta refers to a test phase of a product, in which it is accessible to everyone, instead of only for selected testers or developers. This phase serves to test the product before the official publication and to receive feedback from a wider user base. In contrast, the closed beta, in which the product is only accessible to selected testers, is available.
The open beta phase, Only applies to IT-GURU partners, Customers are not affected by the beta phase and already benefit from the many EDP guru advantages.
At 1.1,2024 we officially leave the open beta status.
The purchase contract is concluded between you as a partner and customer. So you are sellers of your services & products, The IT guru conveys the sale. They are therefore also responsible for fulfilling the contract. For customers it is always transparently visible which partner is bought from.
The IT guru is via browser and as an app (IOS and Android) available |
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Imitates personal advice - 24/7 personal online video advice (translation of all videos - Half -automatically using AI Digital Human Generator - The human avatar adapts to the ethnic background, available in 18 other languages, the starting language is German - a total of 19 languages) This creates its own advisory matrix (this is in consistent expansion, and is located at the moment still under construction) |
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Chatbot (Languages: German, English, Italian, French, Mongolian) |
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fully automatic integrated translation of all texts in 18 more Languages, The starting language is German (19 total) |
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fully automatic location detection - The prices adapt to the respective location fully automatically (currency conversion) and are displayed in the respective currency of the country |
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Interactive guide - digital manual (currently only available in German) |
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Intelligent database indexed search engine (Multilingual, 19 languages) |
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Catalog function (15 categories) |
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Company sizes, industry, location filters (These are later in front of industry landing pages) |
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Desired list (Favorite marking) |
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Combi package
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Payment options for customers |
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Customer reviews + After-Sales Automations |
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Automation interface - connection - "zapier.com" |
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Clear legal labeling of the respective provider (Provider / Vendor) |
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fully automatic recurring payment option (possible at freely definable intervals, such as: daily, weekly, monthly, quarterly, every six months, annually) |
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Gift vouchers (including optional photo & video message possible for the recipient) |
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Customer & partner - backend panel (Surface to be able to access different administrative surfaces) |
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Service -oriented display of information and advisory content - Is As a rule, there is rather extensive, so there are incoming and fold-out menus in an outstanding consciously chosen color, the first point always contains several additional so-called "tab" rider- (Figure 18). Figure 19 shows the closed view. Figure 20 shows a standardized content that the partners by "day" Word can display fully automatically in your product
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Interactive guide (further expand for 18 other languages)
Speed improvement of the website
Further optical improvements on the website
Industry-Landing-Pages
Many Companies want innovative tools and thus Use connected improvements in your company, often there is a lack of EPU (individual companies) to SMEs (small and medium-sized and medium-sized business) companies in the necessary "know-how". In addition, there is a complexity in the implementation, which often comes out Lack of time or missing resources are not pursued further Or go under in the "everyday business". |
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The IT guru offers 4 different partnerships at: To run your own online shop, you need "know-how" and resources. The advantage of "Managed" Online shop, which through the EDP guru is maintained and serviced, these prerequisites are completely eliminated. The basic variant is limited to 50 services or products, 10 of which can be used as a subscription service. |
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The partnership "Guru-Shop / Essential" variant On the other hand, for Innovative and cooperative companies thoughtwho also want to take the necessary time to make changes to their company to prepare for the approaching age and the associated new real economic conditions. But also a possible Importing using prepared Excel Table is possible. A Additional support via telephone and remote maintenance is also offered. 20 pieces with a human avatar (IT guru) generated videos are included, others are optionally possible. Connection to the fully automatic invoicing in your own design and in full "possession" of your own company.
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The partnership "Guru-Shop / Partner" variant Go one step further again and offers all "guru shop/ essential" content and the following features are added.
A separate quality-good seal of EDV-Guru. With a special certificate and wax seal. Additional partner visibility on the IT guru maps card. Unlimited products and services (fair-use principle) complete the package. |
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The partnership "Guru-Shop / Franchise" variant manufactures the largest and closest partnership with the IT guru. All necessary digital content and access are made available. 1x personal regional IT guru website can be created completely independently with full access (in compliance with the CI) Training & training, brand accessories can be easily ordered.
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A fast database indexed search leads to a faster finding of the desired solutions |
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No knowledge, at Basic variant no costs, necessary to open an online shop |
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Discount codes for customer groups or customers (fair-use) |
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Digital gift vouchers for customers (personalizable) |
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IT guru available as Android and iOS (many paths lead to the IT guru) |
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Management of one's own services and products (price, texts etc.) |
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fully automatic translation of your own text into 18 other languages, more reach |
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All legal requirements are done for our partners |
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Automatic news from the shop to the internal partner chat (in News Channel) |
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Encryption and security are always ready for our customers and partners |
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Payments, which fraudulent actions in the payment process require, are filtered and blocked by our system for you |
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Universal advertisement on all end devices |
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Quick and easy payment, regardless of your location possible worldwide |
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Support via chat and email |
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Interactive manual |
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Automatic currency display in the respective country |
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B2B friendly price display gross / net |
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recurring payment acceptance without time -consuming and complex SEPA mandate (bank) |
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Simple and practical general descriptions add to the products and services through individual “day” (keywords) |
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Direct transfer of order to the company internal email address |
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Variable tax rates are optionally possible |
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View products and services directly on your own website (optional) |
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Various direct contact options for partner companies can be displayed |
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The contract comes directly between customers and partners. |
Statistical and content evaluation of the search results around partners Customer wishes or to improve your own range
Own shop baking platform (for further language input beyond German)
Finding management consultants above all who can accompany the digitization process in combination with funding.
An immediate Problem for customersthat need IT services is fundamental necessary offer request as well as the comparison of this. Manual expenses, lack of understanding of one's own needs and lack of specialist knowledge, as well as time -related advice and payment make the solution process difficult.
In detail, there are several reasons why it can be difficult for customers to obtain offers from companies. One of them is the lack of transparency in terms of prices and services. A study by the University of Augsburg (Götz, 2015) has shown that many companies are not willing to name concrete prices or performance details before a contract has been concluded. This can be too Conscientacy and confusion with customersthat find it difficult to compare offers from various companies.
Another reason is that many companies Request a high number of offersbefore you make a decision. A study by the University of Southern California (Kahn & Byosiere, 2011) has shown that customers often obtain several offers from companies to ensure, that you get the best price. However, this can be time -consuming and tedious and can lead to customers being heard.
A third reason is that customers often have difficulty To understand offers from companies, since these are often written in technical jargon and technical details. A study by the Harvard Business Review (HBR, 2014) has shown that many customers have difficulties, to understand the offers they receive and that this often leads to misunderstandings and wrong decisions.
Overall, there are many reasons why it can be difficult for customers to obtain offers from companies. This includes a lack of transparency, time expenditure, advice often only personally and limited in time, and ongoing payments are often only possible by manual process on the part of the customer, as well as difficulties in understanding offers.
Companies should strive to make their offers clearly and understandable and to ensure, that you contain all relevant information to enable customers to make an informed decision.
Sources:
Götz, O. (2015). Transparency in the price and performance of service companies. University of Augsburg
Kahn, B. E., & Byosiere, P. (2011). A Meta-Analytic Examination of the Antecedents and Consequences of Requesting and Receiving Social Support. Journal of Applied Psychology, 96
The core of the idea is one New innovative platform (the Available over 2 paths is / 1: as a website -domain / 2: as App in the Apple and Android Store) to provide customers.
The target group encompasses as a customer B2B & B2C What solutions In the IT industry or. sometimes also "suppliers" of the IT industry (A logical example of this is a photographer, for a website you need professional pictures).
The platform also delivers Information and advice on free tools and practical applications.
Target group 1: Business customers and companies
- Company size: self-employed, small and medium-sized companies (SMEs) up to large companies
- Industry: IT, finance, production, services, trade, etc.
- Requirements: simple and quick search for suitable IT service providers and products, option to compare offers, safety and data protection, integration into existing systems
Target group 2: private customers
- Age: 18-65 years
- Profession: professionals, students
- Requirements: simple navigation, transparent price structure, customer support, possibility to evaluate service providers and products
The online consumption of services has increased significantly in recent years and will continue to increase in the future. One reason for this is the increasing availability and use of internet-enabled devices as well as the increasing acceptance of online transactions. A study by the Boston Consulting Group (BCG) from 2018 has shown that the online sales of services in the USA from 2014 to 2018 have grown by an average of 12.6 percent per year and is expected to be 14 percent of total service sales by 2020 by 2020 will make out (source: "The Future of Online Services", BCG, 2018).
Another factor is the convenience that offer online services. Customers can use services at any time and from anywhere without having to leave the house. This is perceived as very attractive by many people, especially in times of Covid-19. According to a survey by the digital association Bitkom of 2020, 60 percent of those surveyed stated that they used online services during pandemic (source: "Corona crisis accelerates the online trend", Bitkom, 2020).
Also the Possibility to compare and evaluate servicescontributes to the fact that more and more people use online services. "The transparency of the offers and the opportunity to find out about the experiences of other customers increase trust in online services and lead to higher demand," says Prof. Dr. Christian Homburg, professor of marketing at the University of Mannheim (source: "Online services are enjoying growing popularity", University of Mannheim, 2020).
Another important factor is the introduction of new payment standards such as debit cardsthat enable consumers to pay more easily online. According to a study by Mastercard "in Germany, more than two thirds of all map payments are made with debit cards instead of credit cards" (MasterCard, 2020). This makes it easier for consumers to acquire services on the Internet because they can pay faster and easier.
(Source: Mastercard (2020). Debit cards overtake credit cards.)
In Austria, too, the development of the "simple" ATM card for a Debit card / MasterCard (similar to the credit card) has also been A change of Austrian and international banks, which is still running, to debit cards to make a contribution to helping online payment to be greater acceptance.
(Source: accessed on January 23, 2023 from https://help.orf.at/v3/stories/2975464/ )
The original European SEPA payment system is with great administrative effort and restrictions (no international focus) and is therefore a less practical payment solution for the IT guru platform. (Source: accessed on 23.01.2023 https://de.wikipedia.org/wiki/Europ%C3%A4ischer_Zahlungsraum)
In summary, it can be said that the online consumption of services will continue to increase due to the increasing availability and use of internet-enabled devices, the increasing acceptance of online transactions, convenience and the possibility of comparing and evaluating services.
The company always benefits indirectly from the fact that the word "EDV-Guru" in German-speaking countries is a common known name.
IT stands for "electronic data processing" and Guru means "expert" or "teacher" on Hindi and Sanskrit. Also in International context is "Guru" a well -known name for expert status. The term is used to describe someone who is very experienced and competent in the use of computer and IT systems.
The IT-GURU supports, in Austria and other countries
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Financially and with donations in kind in Mongolia
https://www.facebook.com/Aziinhuuhduudtsetserleg -
With donations in kind and "know -how" the Austrian social market chain "Foodpoint"
https://www.verein-startup.at/ - The reforestation of Mongolia (tree donations) - https://www.facebook.com/WorldGardenMongolia/